Shipping & Delivery

Shipping & Delivery

At n.our, every piece is handled with care to ensure it reaches you beautifully and safely.

Order Processing Time

Malaysia orders:
Processed within 1–3 working days

International orders:
Processed within 1–5 working days

Please note that processing time refers to the period required to prepare your order before it is shipped and does not include delivery transit time.

Shipping Rates

Shipping charges are calculated at checkout and are determined based on:

• Destination
• Quantity and weight of items in your order

The final shipping cost will be shown before you complete your purchase.

Delivery Time

Delivery times may vary depending on your location and the courier service selected at checkout. While we strive to ensure timely delivery, please understand that delays may occur due to factors beyond our control (such as customs clearance for international orders).

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your parcel’s journey.

Additional Information

Orders are not shipped on weekends or public holidays.

For international orders, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

If you have any questions regarding shipping or delivery, feel free to contact us.